LeadSurface watches Reddit alongside GitHub, Hacker News, Stack Exchange, Dev.to and Discourse. Every matching thread gets classified — switching, complaint, comparison, praise, or noise — scored for intent, and handed to you with a link back to the post.
Illustrative example — "Recursin" is a fictional product. Ingest runs hourly.
66 upvotes · 105 comments · read the thread →
That link is the point. Every lead carries the post it came from, so you can read what the person actually said before you decide it's worth your time. The author's handle is omitted here; in your queue it isn't.
Enter competitor names, product names, and the phrases that signal buying intent. We start watching immediately. No scraper setup, no API keys to manage on your side.
The model reads the full thread, not just whether your keyword appears. It weighs post history, upvote velocity, and conversation dynamics. "Comparing X and Y" scores differently than "we're done with X, what now."
HIGH signals rise to the top of your feed with the thread link, intent score, and a plain-English summary. Your rep has full context before they reach out, while the window is still open.
Threads surface on each ingest cycle across the communities where your customers talk, within the platform API windows, consistently.
The model reads the whole conversation, not just the triggering post. A "comparing X and Y" thread with 200 upvotes reads differently than the same text with 2.
Every classified thread lands ranked by intent, HIGH switch signals first, each carrying score, summary, and source. Your team works the queue top-down instead of scrolling noise.
Track which communities produce pipeline, which keywords drifted, and which HIGH signals your team actually converted. Close the feedback loop.
Reddit · GitHub · GitHub Discussions · Hacker News · Stack Exchange · Dev.to · Discourse · Product Hunt · Lobsters
Listening isn't the problem; how you engage is. LeadSurface reads public posts and never posts, comments, or DMs on your behalf. Reddit's Data API Terms gate commercial use behind a separate agreement rather than banning it, and every platform we watch has its own rules worth reading before you reply.
A keyword alert tells you the word appeared. It can't tell whether the person is buying, complaining, or recommending you to someone else. If a keyword alert is what you need, F5Bot is free and good at it.
Hourly. Not real-time, and we won't pretend otherwise. A switching thread stays worth replying to for longer than an hour — what loses the deal is nobody looking at all.
No, and that's deliberate. It surfaces the thread with a one-line summary and a link to the original. You decide whether to join the conversation and write the reply yourself. That's the only way community outreach works without damaging your reputation somewhere you care about.
Someone in your market is asking which tool to move to. You can find that thread an hour from now, or you can find it next quarter in a churn report.